If you are applying for a US Visa in India, you need to know the US Consulates that have jurisdiction for your state. Also, for emergency appointment requests or getting updates on your 221(g) administrative processing related cases, you may need to email or call the US consulate. In all such cases, you need to know the email address, phone numbers, and contact information of the consulates.
Also, if your account gets locked, you need to contact US Visa Scheduling or USTravelDocs (CGI Federal) Support. This article has all the current contact information for all US Consulates and US Embassy in India, including what states they service and USTravelDocs Contact Info.
In India, there are a total of 4 Consulates in cities Chennai, Hyderabad, Kolkata, and Mumbai. Also, the main US Embassy is in Delhi. Below are details related to each of them.
US Consulates India Contact Phone Numbers, Emails
If you are just looking for email IDs, and phone numbers, below is a summary of the same. You can use the below for general inquiries or even raise Emergency Appointments.
| US Consulate/Embassy | Phone Number | |
| US Embassy New Delhi | nivnd@state.gov | 011-91-11-2419-8000 |
| US Consulate Hyderabad | HydCEA@state.gov | +91-40-69328000 +91-22-62011000 (Consular Services) +1-703- 520 -2239 (call from US) |
| US Consulate Chennai | Chennaiciu@state.gov | +91-44-2857-4000 +91-44- 2811-2000 |
| US Consulate Kolkata | ConsularKolkata@state.gov | +91-33-6827-2400 |
| US Consulate Mumbai | MumbaiConsDirect@state.gov | +91-22-2672-4000 +91-11-2419-8000 |
| USTravelDocs Support US Visa Scheduling Customer Care ( CGI Federal Support) | support-india@usvisascheduling.com | +91 22 62011000 +1 703 520 2239(US Callers) |
US Embassy New Delhi
US Embassy in New Delhi provides services for the below states in India
- Delhi
- Haryana
- Himachal Pradesh
- Jammu and Kashmir
- Punjab
- Rajasthan
- Uttarakhand
- Uttar Pradesh
- Contact Address: U.S. Embassy New Delhi, Shantipath, Chanakyapuri, New Delhi – 110021
- Contact Phone Number: 011-91-11-2419-8000
- Fax Number: 011-91-11-2419-0017
- Email ID: nivnd@state.gov ( non-immigration visa-related issues, questions)
US Consulate Hyderabad
The US Consulate in Hyderabad provides US Visa services for the below Indian states:
- Telangana
- Andhra Pradesh
- Odisha
- Contact Address: U.S. Consulate General Hyderabad, Survey No. 115/1, Financial District, Nanakramguda, Hyderabad, Telangana, 500032
- US Consulate Hyderabad Contact Number:
- 040-6932-8000 ( India Local Landline Number)
- +91 22 62011000 (Calling from India for Consular Services)
- +1-703- 520 -2239 (Calling from US)
- Old Number: +91 120 4844644 (Not sure if it is used now)
- Email ID : HydCEA@state.gov ( non-immigration visa related issues, general questions)
US Consulate Chennai
US Consulate in Chennai provides US Visa services for the below states & union territories in India
- Karnataka
- Kerala
- Puducherry
- Lakshadweep Islands
- Tamil Nadu
- Andaman and Nicobar Islands
- Contact Address: U.S. Consulate General Chennai, Gemini Circle, Chennai 600006
- Contact Phone Number :
- +91-44-2857-4000
- +91-44- 2811-2000
- Fax Number : 044-2811-2020
- Email ID : Chennaiciu@state.gov ( non-immigration visa related issues, general questions)
To know more US Consulate Chennai, You may also read about US Consulate Chennai – Hotels, Locker, Holidays, and other FAQs
US Consulate Kolkata
The US Consulate in Kolkata provides US Visa services for the below states in India:
- Arunachal Pradesh
- Assam
- Bihar
- Jharkhand
- Manipur
- Meghalaya
- Mizoram
- Nagaland
- Sikkim
- Tripura
- West Bengal
- Contact Address: U.S. Consulate General Kolkata, 38A, 5/1 Ho Chi Minh Sarani
Kolkata – 700071, West Bengal, India - US Consualte Kolkata Contact Number : +91-33-6827-2400
- Fax Number : +91-(33)-2282-2335
- Email ID : ConsularKolkata@state.gov ( non-immigration visa-related issues, general questions)
US Consulate Mumbai
The US Consulate in Mumbai provides US Visa services for the below states and union territories in India
- Goa
- Gujarat
- Madhya Pradesh
- Chhattisgarh
- Maharashtra
- Diu and Daman
- Dadra and Nagar Haveli
- Sikkim
- Tripura
- West Bengal
- Contact Address: U.S. Consulate General Mumbai, C-49, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051
- US Consulate Mumbai Contact Number: +91-22-2672-4000
- Email ID : MumbaiConsDirect@state.gov ( non-immigration visa related issues, general questions)
US Visa Scheduling / CGI Federal Customer Care India Contact Info
If you have any issues with your appointment or account ( including booking issues), you can reach out to US Visa Scheduling or CGI Federal Customer Care. This is the customer care for the new website usvisascheduling.com that is used for booking appointments in India. Below is the contact information for the same
- E-mail: support-india@usvisascheduling.com
- Phone Numbers :
- +91 22 62011000 ( English / Hindi / Telugu/ Tamil/ Gujarati/ Bengali/ Punjabi)
- +1-703-520-2239 (for all calls from the United States)
- Web Call: You can make a call directly from your web browser at the US Visa Scheduling Customer Care page
- Operation Hours :
- India Callers: Monday through Friday – 8 AM to 8 PM India Standard Time (IST), Sunday 9 AM to 6 PM IST.
- US Callers: Sunday 10:30 pm through Friday 10:30 AM Eastern Standard Time (EST)
- The call centers are closed on most of the Public holidays and Saturdays.
The below National Interest Exception(NIE) contact information is only applicable for few situations. US Department of State lifted the Travel Bans and the NIE is not applicable in 2022 for most of the visa types. You can raise Emergency US Visa Appointment Request
US Consulates India : Email IDs for NIE Requests
As the US has banned India Travelers due to the COVID situation, you would need to exempt from the proclamation or get National Interest Exception(NIE) to travel to the US. For that, you need to send emails to US Consulates at the below email addresses.
- U.S. Embassy New Delhi: NewDelhiNIE@state.gov
- U.S. Consulate General Chennai: ChennaiNIE@state.gov
- U.S. Consulate General Hyderabad: HyderabadNIE@state.gov
- U.S. Consulate General Kolkata: KolkataNIE@state.gov
- U.S. Consulate General Mumbai: MumbaiNIE@state.gov
- User Experiences for NIE
You can check US Embassy India Official Contact Page for latest info