If you are applying for a U.S. visa in India, you need to know which U.S. consulate has jurisdiction over your state. Additionally, for emergency appointment requests or to receive updates on your 221(g) administrative processing-related cases, you may need to email or call the US consulate. In all such cases, you need to know the consulates’ email addresses, phone numbers, and contact information.
Note: The US Consulates do not directly reply to your email anymore; they will ask you to use a navigator. More details in the below article in the last section.
Also, if your account gets locked, you will need to contact USVisaScheduling (CGI Federal) Support, which is managed under the USTravelDocs.com website. This article has all the current contact information for all US Consulates and US Embassy in India, including what states they service and USTravelDocs Contact Info.
In India, there are a total of 4 Consulates in cities: Chennai, Hyderabad, Kolkata, and Mumbai. Also, the US Embassy is in Delhi. Below are details related to each of them.
US Consulates in India: Contact Phone Numbers, Emails
If you are only looking for email addresses and phone numbers, the following is a summary of the information. You can use the below for general inquiries or even to raise Emergency Appointments.
| US Consulate/Embassy | Phone Number | |
| US Embassy New Delhi | nivnd@state.gov | 011-91-11-2419-8000 |
| US Consulate Hyderabad | HydCEA@state.gov | +91-40-69328000 +91-22-62011000 (Consular Services) 011-91-40-6932-8000 (call from US) |
| US Consulate Chennai | Chennaiciu@state.gov | +91-44-2857-4000 +91-44- 2811-2000 |
| US Consulate Kolkata | ConsularKolkata@state.gov | +91-33-6827-2400 |
| US Consulate Mumbai | MumbaiConsDirect@state.gov | +91-22-2672-4000 +91-11-2419-8000 |
| USTravelDocs Support US Visa Scheduling Customer Care ( CGI Federal Support) | support-india@usvisascheduling.com | +91 22 62011000 +1 703 520 2239(US Callers) |
US Consulates in India, US Visa Scheduling Contact Info – email and phone numbers
Before we get into the contact details of each of the US Consulates and Embassy in India, below is a screenshot of the US Consular Posts in India as per the U.S. Embassy Website to understand where they are located.
US Embassy New Delhi
The US Embassy in New Delhi provides services for the below states in India
- Delhi
- Haryana
- Himachal Pradesh
- Jammu and Kashmir
- Punjab
- Rajasthan
- Uttarakhand
- Uttar Pradesh
- Country of Bhutan
- Contact Address: U.S. Embassy New Delhi, Shantipath, Chanakyapuri, New Delhi – 110021
- Contact Phone Number: 011-91-11-2419-8000
- Fax Number: 011-91-11-2419-0017
- Email ID: nivnd@state.gov ( non-immigration visa-related issues, questions)
US Consulate Hyderabad
The US Consulate in Hyderabad provides US Visa services for the below Indian states:
- Telangana
- Andhra Pradesh
- Odisha
- Contact Address: U.S. Consulate General Hyderabad, Survey No. 115/1, Financial District, Nanakramguda, Hyderabad, Telangana, 500032
- US Consulate Hyderabad Contact Number:
- 040-6932-8000 ( India Local Landline Number)
- +91 22 62011000 (Calling from India for Consular Services)
- 011-91-40-6932-8000 (Calling from US)
- Email ID : HydCEA@state.gov ( non-immigration visa-related issues, general questions)
US Consulate Chennai
The US Consulate in Chennai provides US Visa services for the below states & union territories in India
- Karnataka
- Kerala
- Puducherry
- Lakshadweep Islands
- Tamil Nadu
- Andaman and Nicobar Islands
- Contact Address: U.S. Consulate General Chennai, Gemini Circle, Chennai 600006
- Contact Phone Number :
- +91-44-2857-4000
- +91-44- 2811-2000
- Fax Number : 044-2811-2020
- Email ID : Chennaiciu@state.gov ( non-immigration visa related issues, general questions)
To know more US Consulate Chennai, You may also read about US Consulate Chennai – Hotels, Locker, Holidays, and other FAQs
US Consulate Kolkata
The US Consulate in Kolkata provides US Visa services for the below states in India:
- Arunachal Pradesh
- Assam
- Bihar
- Jharkhand
- Manipur
- Meghalaya
- Mizoram
- Nagaland
- Sikkim
- Tripura
- West Bengal
- Contact Address: U.S. Consulate General Kolkata, 5/1 Ho Chi Minh Sarani,
Kolkata – 700071, West Bengal, India - US Consualte Kolkata Contact Number : +91-33-6827-2400
- Fax Number : +91-33-2288-1616/0356
- Email ID : ConsularKolkata@state.gov ( non-immigration visa-related issues, general questions)
US Consulate Mumbai
The US Consulate in Mumbai provides US Visa services for the below states and union territories in India
- Goa
- Gujarat
- Madhya Pradesh
- Chhattisgarh
- Maharashtra
- Diu and Daman
- Dadra and Nagar Haveli
- Contact Address: U.S. Consulate General Mumbai, C-49, G-Block, Bandra Kurla Complex, Bandra East, Mumbai 400051
- US Consulate Mumbai Contact Number: +91-22-2672-4000
- Email ID : MumbaiConsDirect@state.gov ( non-immigration visa related issues, general questions)
US Visa Scheduling / CGI Federal Customer Care India Contact Info
The US Visa Appointment Booking Website for India is www.USVisaScheduling.com
If you have any issues with your appointment or account ( including booking issues), you can reach out to US Visa Scheduling or CGI Federal Customer Care. This is the customer care for the new website usvisascheduling.com that is used for booking appointments in India.
Below is the contact information for the same
- E-mail: support-india@usvisascheduling.com
- For American Citizen Related questions: support-acs-india@usvisascheduling.com
- For American Citizen Related questions: support-acs-india@usvisascheduling.com
- Phone Numbers :
- +91 20 69020000 ( English / Hindi / Telugu/ Tamil/ Gujarati/ Bengali/ Punjabi)
- +1-332-220-1866 (for all calls from the United States)
- Web Call: You can make a call directly from your web browser at the US Visa Scheduling Customer Care page
- Operation Hours :
- India Callers: Monday through Friday – 8 AM to 8 PM India Standard Time (IST), Sunday 9 AM to 6 PM IST.
- US Callers: Sunday 10:30 pm through Friday 10:30 AM Eastern Standard Time (EST)
- The call centers are closed on most of the Public holidays and Saturdays.
US Consulates in India No Longer Reply to Emails
If you email any of the US Consulates or US Embassy in Delhi, you will not get any email response. They only suggest you to go through a Visa Navigator. Based on what they suggest, then you need to email or call them. Most of the times, you will not get an email.
Below is the standard email response text that you get from each of the consulates. The actual email text is from the Hyderabad Consulate.
AUTOMATED REPLY
The U.S. Consulate General has begun using a new email system. In order to reach our customer service team, please go to the Visa Navigator for instructions on how to format and where to direct your inquiry.Click here to use the Visa Navigator now.
You will not receive a reply to this email.
Below is the screenshot of the email response that you get from the US consulates
The below National Interest Exception(NIE) contact information is only applicable for few situations. US Department of State lifted the Travel Bans and the NIE is not applicable anymore. The below emails were used during COVID time back in 2020 and 2021. You can raise Emergency US Visa Appointment Request
US Consulates India : Email IDs for NIE Requests
As the US has banned India Travelers due to the COVID situation, you would need to exempt from the proclamation or get National Interest Exception(NIE) to travel to the US. For that, you need to send emails to US Consulates at the below email addresses.
- U.S. Embassy New Delhi: NewDelhiNIE@state.gov
- U.S. Consulate General Chennai: ChennaiNIE@state.gov
- U.S. Consulate General Hyderabad: HyderabadNIE@state.gov
- U.S. Consulate General Kolkata: KolkataNIE@state.gov
- U.S. Consulate General Mumbai: MumbaiNIE@state.gov
- User Experiences for NIE
You can check US Embassy India Official Contact Page for latest info
