I applied for passport over 10 years ago and the process at that time was paper driven. I had to stand in line for a very long time; I had to fill in big sets of papers and the processing time at Passport Seva Center was very long…things have changed considerably in the last ten years. Let me share my experience visiting passport Seva Kendra(PSK) for my Indian Passport Renewal.
Outside Passport Seva Kendra in Hyderabad.
I went to passport seva kendra at about 8:30 AM. As I was eligible for walk-in at that time, I did not had any appointment booked, I just went for a Walk-in Appointment ( 9 AM to 11 AM). The security guard was very specific on timing, he did not allow anyone until the clock hit 9 AM. As I inquired others, they were telling their own stories how much they paid for the agent, what all different documents they were carrying. I got a little confused as I never went to an agent and I did not had all the documents that they were mentioning…I said to myself to stay calm. Some of things I heard was, some paid about couple of thousands to get a slot… (Updated 2016 : Now-a-days, there is no hassle of opening slots at a certain time, you need to pay online and then book slot, so the agents stories are gone for toss. Do NOT believe in agents. ) In any case, none of the agents are allowed inside the passport seva Kendra. They have to stay at the gate. So, there is no need to go for one, unless you badly need some specific help and illiterate.
Standing in Line outside, Outside hall token collection – Documents verification
Once the security guard lets you enter the premises, you will be asked to stand in line, then they look for the document that you printed out from website, which has the appointment details and Application Reference Number ( ARN) with bar code. They will suggest you to do self-attestation on the pages you are supposed to do like Passport first and last pages, etc. Once you are done with line, they do security scan and let you to enter a hall, where you will need to get token. TCS personnel will verify your documents and let you complete the signatures and any other stuff. They will collect your documents and place them in a file and give you a token number. Be careful as they shout your name and you have to pay attention. Once you get token then you enter other chamber where process is defined. You need to show the token to a security guard and he will let you in. It takes about 10 to 15 min here to get token number.
Process Inside Passport office – Photo capture, documents verification, Passport officer
The token clearly states step-by-step where to go. It says A -> B -> C, indicating where you start and where you end. All the sections A, B and C are color coded. You first enter Section A.
Section A – Photo Capture, Fee payment, Document check
You have TV monitors displaying your token and the corresponding booth where you need to enter. TCS personnel will take care of capturing your photo, verifying documents, organizing them and having them ready in a file. As you need to do online payment, no need to worry about anything about payment for application. Really nice TCS team, they are very helpful and courteous. They will only take the required documents and return if something is not required. This is done in a section like Cubicles in typical office with one side open. It takes about 10 min here. If you have something wrong when you filled application online, this is the time to get it corrected.
Section B – Documents Verification by Passport Office Govt Employees
Once you are done with that, you need to go to Section B, where you will have to wait for sometime for your token to be called. Again, you need to watch TV monitors to see where your token would be called. As this is done by Government employees, it takes time here, they are slow and some of them were not at their desk. I waited for about 15 min and then the guy just verified the file for about 5 seconds and did a signature and asked me to go to next section. It takes about 15 min time at Section B.
Lately, in 2018, users have reported that they are sent away not being sent to the Section C and given acknowledgment letter. They are not giving any reason. There is nothing to panic, it is just happening and we do not know the exact reason. Nevertheless, the passport is being issued as normal, just the process is getting delayed in few instances for such people.
Section C – Passport Issuance by Assistant Passport Officer, All Govt. employees
Well, this was the most frustrating section of the whole process. I ended up waiting for about 1 hr to 1 hr 20 min here. It was just slow as hell. There were only two old guys, one of the guys did not know how to use a PC, they called a guy to turn on computer…it was pathetic. Anyways, they let you wait for a very long time and you need to keep checking the monitor. They will verify the documents once again and tell the decision. If everything is fine, they will ask you to go to the acknowledgement/ feedback counter. If not, they will ask you to get the required documents. You will be asked to fill out a feedback form and leave the premises. It hardly takes 5 min here.
Overall the process takes about 30 min until section B and the last one takes about 1.5 hrs. overall the process should take about 2 hrs. If there are more people in Section C, you could be out by 1 hr or maybe 1.5 hr. TCS team does a great job by doing work swiftly without any lag. The bottleneck is the last section where Govt Employees work.
Two cents of advice from Passport Seva Experience :
- Carry a ball point pen, you may need it to sign. If you have not done.
- Make sure you do self-attestation of the passport pages and other documents that are required to do. It will save some last minute hurry when you are in the line.
- Carry photo copies of all the original documents like your address proof, marriage certificate, etc. At Hyderabad, you have a copier inside to take photo copies, but be prepared.
- Do NOT need to go early to the passport Seva Kendra, they will not let you inside. You just need to be there at respective reporting time.
- They will allow cell phones and remote control car keys inside the passport office, do not need to worry about these things. You need to turn them to silent mode.
- You do NOT need an agent, you can do everything on your own. Just need to carry the right documents. Agents do not really take you inside or do anything. They will just guide you and maybe get you a slot.
Latest Tips from Readers :
- If your Aadhar card is new, there may be a situation where the government database is not linked. So, if you have a recently issued Aadhar card, carry a backup accepted document for proof of address.
- For using private bank statements as proof, you need to have your passport size photo with a bank stamp over it. Also, if you have to re-submit certain documents there is a separate time for files that are on hold, so not to worry too much.
What was your experience ? Any other tips for our readers from your experience ?
Sir, I have applied for re-issue of passport under tatkaal on 11-3-2014. From 11-3-2014, the status remains printing in progress even today while site says passport reaches in 3 days. Pls clarify whether I need to contact to RPO.
Sir,
I have applied for fresh passport & got appointment also but after i will take print of my application form, i found mistake basically i didn’t fill up change of name option but i have complete paper for change of name so now passport seva kendra bhopal rejected my form or its editable in seva kendra??
It is editable at PSK Dont worry
my passport printing is in process so wen wil i get my passport
Hi My Aunty has booked an appointment for the reissue of her passport which expired in mar 2010. Does she need to carry an affidavit of marriage if she already had the spouse name written on her old passport.
No marriage certificate/affidavit is required only current address proof and old passport is required
I have applied for new (fresh) passport at kolkata psk on 16th JAN 2014. Nischinda Police verification done on 3rd FEB 2014 and Mahishadal Police verification done on 18th FEB 2014. Still the status report showing “Passport application is under review at regional passport office” I am in very urgent need of my passport as I have to apply for Visa on April 1st.
I went to Regional Passport Office Kolkata on last 6th March 3014 but have been told that police verification hard copy yet to receive and i spoken to verification officers in both the police station and they conveyed that verification is properly done and sent to Passport office long back and result is clean (as expected).
I am in very urgent need of my passport as I have to apply for Visa on April 1st.
Please let me know when i will receive the Passport on the latest. or at least guide us about the where about of the matter.
may i know what did u have to do then?
hi I am staying in a paying guest accommodation and working in a UK company. what document I need to submit for my current address proof.
my permanent address is of UP and currently I am in Bangalore.
Bank account, Affidavit from owner where u are staying . letter of Company stateing your present address
1) What are the documents required for applying re-issue of passport as my present passport is reaching 10 year validity in another three months from now?
2) Do I need to apply for the above re-issue of passport through Tatkal scheme or normal process?
3) What would be the time period within which I shall get the new passport in hand?
4) Is it possible to walk at the concerned PSK for the interview without appointment?
10 days after submission, It u need most urgent apply in Tatkal so u will get appointment of next day and u will recieve passport within 3 days
Hello,
first of all, extremely informative and helpful site. Keep up the Great work. I had applied for Re issue of my Passport(Expired Aug 2013) under normal from Udyog Vihar PSK, Gurgaon on 18h Feb 14. here is a change in Address from my previous address and i am also adding Spouse’s name.
Police verificaion completed on 5th Mar 14 and satus changed o SP off has submited your Clear verificaion, passport is being printed now.
Tenatively, by when can i expect to recieve my PP.
Thanks in advance!
I have applied for new (fresh) passport on 16th JAN 2014. Nischinda Police verification done on 3rd FEB 2014 and Mahishadal Police verification done on 18th FEB 2014. Still the status report showing “Passport application is under review at regional passport office” I am in very urgent need of my wife’s passport as I have to apply for Visa on April 1st.
I went to Regional Passport Office Kolkata on last 6th March 3014 but have been told that police verification hard copy yet to receive and my wife spoken to verification officers in both the police station and they conveyed that verification is properly done and sent to Passport office long back and result is clean (as expected).
I am in very urgent need of my wife’s passport as I have to apply for Visa on April 1st.
Please let me know when we will receive the Passport on the latest. or at least guide us about the where about of the matter.
how long it will take for printing process
35 days for fresh passport 8 days for re-issue provided your passport is due to expired
Hi Need help,
I applied for reissue of passport on 6th march. Application was granted and sent for printing. I need to know my new passport number to apply for H1B, where can i get it ? Will my passport printed in one week ?
It takes 10 days to print the passport, You will only know ur Passport No. on status of ur application if it shows Despatch
Greetings from Florida! I’m bored to tears at work so I decided to browse your site on my iphone during lunch break.
I enjoy the knowledge you provide here and can’t wait to take a look when
I get home. I’m surprised at how fast your
blog loaded on my cell phone .. I’m not
even using WIFI, just 3G .. Anyhow, very good
site!
i failed to submit my correct adress proof so my status kept on hold so how many day
s it wil be on hold
1 YEAR
I have applied for my passport but could not submit address proof and it put on hold.Can i travel with my old passport
My passport status indicates “Police Verification Report for your passport application is under review at Regional Passport Office. After Police Verification Report is found clear, passport will be dispatched. You would receive an sms/e-mail once the passport is dispatched.” from 19th Feb.14 . Please let me know how long does this take and is the passport verification through.
I have applied for passport on 13/Feb/2014 and on the same day i received an SMS that printing is initiated for your passport but till date i have not yet received the passport and online status has also not changed. Is it due to the short supply of passports. I would like to know till when can i expect the passport
passport booklets problem has been solved Soon u will get ur passport
It is nice that a snack bar is available inside the A section. It will be better if Tea is also made available here.
Ur suggestion is good, Place with PSK they will like it
What happens if appointment for certificate verification is scheduled but i didnt attend it?
Please correct your question If u mean ARN appointment the scheduled appointment will be cancelled and u have to rescheduled it. after the 1st appointment is cancelled then u will have 2 chances
sir , I have applied new passport on 10/02/2014, Police verification done on 13th feb 2014.
the status now is “Pending for physical police verification at your respective Thana under SP office,XXXX. ”
When will I receive my passport?
pls give suggestion….
thank you….
45 days after submission
I applied for passport at delhi herald house on 27th December, police verification done on 27th Jan.
Butmy till my passport is under printing process, I hope passports are printed in India only, I wish I get my passport by end 2014, that’s the least I can expect from TCS.
Brother if ur passport is under printing proceess u will soon get ur passport.
within 10 days
I am in very urgent need of my passport as I have to apply for US Visa on April 1st. I have my passport applied for reissue(Due to spelling Error) on December 3 2013, and after repeatedly following up with local SP office, I got my status changed on Feb 28 with Status “Police Report has been submitted by SP Office, District Kanpur Nagar and passport printing is in progress”. When can I expect Passport in my hands, Is there any way to faster the printing process?….Also can I apply for Visa with my Old Passport copy, If the new passport does not come by then. Please let me know
The RPO is Lucknow
brother u will soon get ur passport
sir, i completed my verification on 27-2-2014 but till now der is no one came to my home for police verification ,can u tell me the date when they will arive to my home…
15 days after submission check at your concerning police station
sir , I have applied new passport on
24/01/2014 next day police came to my
home and taken all certificates then I
have received a message on 10/02/2014
that “police has submitted clear report
on your current address”
After I checking my status report daily it
showing still like
“Passport
application is under review at regional
passport office”
when did I’ll get my passport or is there
any problem
pls give suggestion to produced….
thank you….
sir , I have applied new passport on 24/01/2014 next day police came toy home and taken all certificates then I have received a message on 10/02/2014 that “police has submitted clear report on your current address”
After I checks my status report it showing since 20 days like Passport application is under review at regional passport office”
when did I’ll get my passport or is there any problem
pls give suggestion to produced….
thank you….
Reviev means there is some problem you shold meet RPO
Hi,
I applied for a change in name in my passport on 13th feb 2014.
Police verification done on 21st feb 2014.
the status now is “Pending for physical police verification at your respective Thana under Commissioner of Police, Hyderabad City. ”
When will I receive my passport?
30-45 days after submission
My 10 yrs validity passport is going to expire in 6 months.
Will i be needing police verification for re-issue?In how many days can i get the passport?
8 days
i got the information from RPO they says booklets are very less …
fast processing will start after 10 days …only..
I have applied for passport renewal on 27th Feb in begumpet branch,hyderabad. We have recieved a sms on that day itself saying “Passport printing initiated for your file no xxxx. you will recieve SMS once your passport is printed”. What is the expected time to recieve a new passport as we need it ASAP. Is it possible to convert a normal renewal to tatkal?
If the status says that your passport is under printing progress then wait , also there is shortage of booklets
do i need to keep original documents like 10th mark sheet for document verification at passport office ?
Yes definately you have to keep all orignal documents and 1 set photocopy of all the documents.
if we reissue the passport( as its going to after expire after 4 months ),with same address..is police verification required..within how many day we will get the new passport…
I applied for passport on 11 Feb under normal fresh passport verification done on 25 Feb now how much time will it take to get passport
30-45 days from application submission date
I had applied on renewal of passport on 10th jan’14, police verification report completed in first week of Feb. Till date not received passport. Status is coming Police verification report under review under regional office. SMS will be sent once dispatched. How much does it take for renewal of passport under normal case. It has passed one and half months.
At present there is shortage of passport booklets the situation will restore soon and soon u will get ur passport
Is police verification necessary for reissue of passport when the previous passport is to expire in less than six month from the psk appoint mentioned?
No police verification is not necessary if the address is same I mean address mention in ur old passport and current address.
I have applied for re-issue of my passport under normal application from toli chowki hyderabad on 19th feb’14. On 27th feb’14 I received a sms stating passport printed for your file no. will receive sms/mail once it is dispatched by speed post. When can I expect to get it?
hope u may have recd till date
Thank you. Received my passport on 05.03.2014
Hi,
I have applied for re-issue of my passport under normal application from toli chowki hyderabad on 12th feb’14. On 21st feb’14 I received a sms stating passport printed for your file no. will receive sms/mail once it is dispatched by speed post. When can I expect to get it?? Or where else I can check I need it ASAP. Thanks in advance for your help!!
within 3 days coz printed is final stage
Hi,
Thanks for prompt reply. I received my passport today morning itself. 🙂
okay do not hesitate for any inquiry on passport related matter
I GET MY APPOINTMENT IN PSK, AFTER APPOINTMENT WHAT IS THE NEXT STEPS…
Police verification only
After submission of application and payment in the SBI by challan appointment is given immediately ( withen 24 ). It takes at least a day or two to get to the seva Kendra in remote part of North east.
Can a choice be given of the appointment date.
hi
i want apply for the new passport and want to know that for how much time my submitted application will be valid if will not be able to go to dehradun for verification purpose ….
R U not residing at Dehradun,? where r u presently residing at please clarify so I can give u proper advice
You mean Passport office or Police verification If u mean Dehradun Passport office then ur Passport application is valid for one year, If u do not visit PSK on the appointment date U will have to reshudle ur appointment, You get total 3 chances in one year
Ihave applied for passport . police verification has been done. passport is showing as passport on printing stage for the last ten days. when I will get the passport. please let me know the status.
shortly If ur passport status is under printing progress they will not make further delay But sure u will get your passport
Hi! I’ve applied re-issue of passport for my 7 Yrs. old child due to passport expiry(expired on Oct2012) @ PSK Tambaram, Chennai on 10/02/2014.
Status Tracker still showing as on 24/02/14 “Passport application has been granted to applicant on 10/02/2014. Your application is under processing. You would receive an e-mail/sms once the passport is dispatched.”
How long it’ll take to get the passport on hand? Please reply based on your experiences/awareness.
Thanks!
10-15 days
there is also shortage of passport booklets
As i had applied for passport yesterday and date is on tuesday 25/02/2014 … as i applied by my surname as “H” but its Hosuru…can i change it token counter or any other counter ??? as they ask for changes and edit them or not can u please say ??
prepare another ARN with correct details without paying any fee carry both ARN they will edit. how did u make such a big mistake
No PV is required passport is issued in ,8 days
I had applied for the renewal of passport on 10th of Jan ’14. On 20Feb ’14 the status changed to Passport has printed & it will b dispatched. Hope to get passport next week. Wish me luck!!! 🙂
I had given for renewal of passport on 10th Jan ’14 under Normal.
On 19 Jan ’14, v were asked to come to police station.
On 20 Jan ’14, the police man came to see the neighbours.
On 6 Feb ’14, status was “Police Report has been submitted by SP Office, District Mumbai and passport printing is in progress”.
On 20 Feb ’14, the status was “Your Passport has been printed and You would receive an sms/e-mail once the passport is dispatched.”
On On 22 Feb ’14, the status remains the same but I received the passport. The postman gave it to me at 4.00 P.M.
I want to thank for those who helped me with details till now. I hope this data will b useful to many others too. Thank You.
i applied for fresh passport today in ameerpet PSK …….My doubt is after police verfication where should i collect my passport? will they send us by post or we shall have to collect from somewhere….plz reply
They will send by post on the address u have mention in application form
Hi
Need Help,
I have applied for passport and done with police verification .. status changed your passport is under printing process. how long it will take .. since i have to travel outside…
When did u apply for the passport? Also is it a new passport or for renewal?
applied in month of 10th Jan 2014 – Its new passport
you will soon get ur passport
thanks nishulk for the updates
Hi Nishul
How many days it required to come after police verification ..bcoz still i have to apply for germany visa also … its very urgent me to travel to germany .
Finally received the passport …
My child’s passport was given for renewal in Mumbai on 10th of Jan ’14 under Normal. The status shows “Police Report has been submitted by SP Office, District Mumbai and passport printing is in progress” from 6th of Feb ’14. The status has not yet changed on 17th Feb ’14. Usually how long does it take to renew a passport under “normal”. I needed the passport soon, Is there any way to fasten the process? Please Help!!!
You should meet RPO.child verification in ur case was not necessary ,any way
I have apllied for reissue of passport of my kids under 11yrs on 3rd february 2014,same day i got a msg passport printing is initiated then again on 12th february i got a msg passport printed and will msg when it is dispatched.I would like to know in how many days will I get the passports, there was no change in address or name etc and it was clearly mentioned in the acknowledgement letter No police verification required. I need the passports urgently.
I guess u may have recd till date please reply
how long it takes to get passport reissued after police verification? i applied on 5th february and the status shows pending for police verification from 6th feb.
30-45 Days
is BBA & MBA is gud for me
definately but you will have to study hard
Hi,
I have applied for re-issue of passport at Hyderabad on 30-Jan-2014 . My passport expired in Dec-2009 and there is no change in the current address. Police verification was done on 5-Feb-2014. The status still shows “Pending for physical police verification at your respective Thana …”. In how many days can I expect to receive my new passport.
Regards,
Dinesh
15-20 days
Hi,
I also want to raise a point, out of curiosity and for the benefit of other readers. I had actually applied for Tatkal, however the person at Counter “A” said that since my passport has expired more than 3 years ago, I have to compulsorily submit a Verification Certificate(VC) along with other documents for Tatkal. Needless to say I had to apply for Normal process. Is this the rule? Or have I been fooled into applying through Normal process even though I am eligible to apply through Tatkal?
If u refer the documentary advice onthe portal site of passport verification certificate or VC is not necessary but the discrition are with the PSK.
They may be right coz ur passport may have been 13 yrs old so how can they satisfy that u are still residing at the same address.
Do u aggree with me
I have once again verified the documentary requirments. VC is necessary after passport has been expired after 3 years from expiry of old passport.
NAME TEJASWINI POLICE VERIVICATION HAS BEEN DONE ON 10 DEC 14 BUT PASSPORT HAS NOT YET RECEIVED TILL
10 FEB 14 STATUS SHOWING UNDER PRINTING HOW MANY DAYS TAKES TO DESPATCH PASSPORT
very shortly
Hi… I have the question…. Have u got ur passport??? Or is it still showing printing progress?
Hi… I have the same question…. Have u got ur passport??? Or is it still showing printing progress?
Check advertisment regularly on home page of passportindia.gov.in
My passport status indicates “Police Verification Report for your passport application is under review at Regional Passport Office. After Police Verification Report is found clear, passport will be dispatched. You would receive an sms/e-mail once the passport is dispatched.” from 19th Feb.14 . Please let me know how long does this take and is the passport verification through.
Sir,
My passport status indicates “Police Verification Report for your passport application is under review at Regional Passport Office. After Police Verification Report is found clear, passport will be dispatched. You would receive an sms/e-mail once the passport is dispatched.” from 19th Feb.14 till date Please let me know how long does this take and is the passport verification through. But the ploice verification process was cleared from localpolice station. Is there any issue with the passport documents verification?