Applied for Name Correction - Service request was closed, but status not updated.

Hi Saurabh/Kumar !

Like posted earlier – “My last name was misspelled in the receipt notice and it was applied for correction my my Attorney on first week of May” as per your advice. Since then the updates were like this|

4th May – Requested to Correct Error
10th May – Assigned to an officer for response
15th May – we sent a response to your request to correct an error on your document or notice
15th May – You request for correction of error completed

But my Update is still as “Case was received” – it was not moved to “Name was updated” as it should

Does that they have not corrected the error ? or Was the error not their fault ?