Error in getting the status of the application online

Hi,

I am not able to view my application status online. The message said that the status cannot be displayed currently and showed a customer care number on which I can find the status. On calling the number, I got the same message that the status cannot be found. Should I be worried about this? It has already been 2 weeks since this state of my application.

Thanks.

if you have to wait longer…is it just DS160?

Then submit one more. Also save the application file on your HDD as .dat file so that you can use it later.

I think he is referring to petition status on USCIS website.